ERP Suite
CRM & Complaints
Customer complaints, tickets, follow-ups and service history.
Overview
Register every complaint or request, assign it to the right person, keep the customer updated and see the full service history the next time they call.
Key capabilities
- Complaint and ticket registration
- Assignment, priority and due dates
- Status updates by SMS / WhatsApp / Viber
- Darta-chalani (incoming / outgoing letters)
- Customer interaction history
- Resolution reports
See it working with your own data
Book a free demo. We will set up a trial organization, import a sample of your customers and walk your team through it.